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The faulty door on our Kia Sedona Monday October 29, 2007

The electric sliding door on our brand new Kia Sedona leaves something to be desired. It fails to close properly most days, either beeping to alert us that it isn’t fully closed, re-opening fully of it’s own accord immediately after it has closed, or on one occasion re-opening whilst the car was in transit with all 3 children on board. Suffice to say we are not impressed.

The car is now on it’s 3rd visit to the dealership to try and resolve the problem (which they cannot reproduce). I think my next step is a call to BBC Watchdog and demand a full refund on the vehicle.

Posted in: Personal

 
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  1. LaMont

    Nov 20, 11:16 PM

    I have the same problem. Just called Kia and was on the phone for about 15 minutes. I mentioned this video also. Great documentation! It appears this is now a know issue. They were very receptive and said they would take care of the problem immediately. I’ll wait to see what happens.
  2. James

    Nov 21, 03:42 PM

    My new Sedona is doing something similar—the sliding door sometimes pops slightly open just after it closes—- its not enough for the door to automatically reopen, but an open door is an open door.

    Just called the dealer and he says that its a known problem which has been esculated to KIA UK for a fix. The dealer sys that they have tried replacing all the parts of a faulty door and that did not fix the problem which is why they have escualted it.

    He says I will get a call back in a day or two—- more news as I have it
  3. Anonymous

    Nov 30, 01:08 AM

    well, I have a sedona too and planning to sell it due to the same problem that you have. it really sucks!
  4. James

    Dec 6, 11:53 AM

    My KIA dealer says that they have successful fixed the problem on their demo model and have now applied these fixes to my KIA on the faulty door.

    I am a bit puzzled that they only tweak the faulty back door rather than apply the fixes to both back doors as a matter of course (the risk of having a sliding door opening whilst the car is moving is very serious)

    Any progress on yours?
  5. Anonymous

    Mar 22, 07:53 AM

    My Kia Sedona is now in for repair with the electrical doors for the 6th time. All the fixes have not worked!!!! I am now in the process of getting my money back. My doors open whilst driving exposing my 3 young children!!!
  6. John Silk

    Mar 29, 08:34 PM

    Hi,

    I’ve been having the same problem with my LS, new as of june ‘07, i’ve been told that mine is the only one that their ‘fixes’ hasn’t worked for!!!
    i’ve asked for a replacement and been told that there is nothing wrong with mine now!
    I’m just about to get legal so can you drop me a line and let me know what’s the latetest as i too have written to BBC ‘Watchdog’.

    Cheers,

    John
  7. john allen

    Apr 24, 09:37 PM

    HI we too are having problems with our sedona but for over a year now.
    the dealership where we bought it keep fobbing us off with lame excuses and admitted to us that they had forgotton about it (and us).
    so we are now taking it to a solicitor to see if we can get our money back! not holding out much hope. as it seems that all Kia want is your money!!!!!
  8. Pebbles

    May 15, 12:40 AM

    I’m really sorry to hear about these problems y’all have been having with your Kia! My hubby & I had been thinking about buying a new car, and Kia was on the short list! I think maybe now it won’t be on the list at all!
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